FAQ & Feedback

FAQ:

1. What materials are your bags made of? Our bags are made of high-quality and durable materials such as organic cotton, hemp, and recycled fabrics. We prioritize using eco-friendly and sustainable materials to reduce our environmental impact.

2. Are your bags water-resistant? Yes, many of our bags are water-resistant or come with water-repellent coatings. However, it's important to note that no bag is completely waterproof, so we recommend taking precautions during heavy rain or water exposure.

3. Can I wash my bag? Most of our bags are machine washable, but we recommend to avoid washing the bags. it is recommended to hand-wash or spot cleaning to maintain their quality and longevity.

4. Are your bags suitable for travel? Absolutely! Our bags are designed to be versatile and functional, making them perfect for travel. We offer a range of sizes and styles, including backpacks and duffel bags, that provide ample storage space and convenient organization for your belongings.

5. Do you offer warranty or returns? We stand behind the quality of our bags. If you encounter any issues with your purchase, please reach out to our customer support team within 3 days of receiving your order. We offer a 14-day return policy and provide warranty coverage for manufacturing defects.

For feedback or inquiries, please feel free to reach out to us via email at idyllicjoyco@gmail.com. We value your input and strive to continually improve our products and services. We appreciate your time and look forward to hearing from you!